Privacy Policy

At Fuji Seiran (hereinafter referred to as "the Hotel"), we consider the proper protection and secure handling of our guests’ personal information a social responsibility.
We comply with all applicable laws and regulations regarding the protection of personal information and manage such information based on the following policy:

Collection of Personal Information

The Hotel may request personal information such as name, address, phone number, and email address when you use our services. Main instances of collection include:

Inquiries to the Hotel
Reservations for accommodation, dining, or other services
Participation in surveys for service improvement
Use of various services through our website

Purpose of Use

Collected personal information will be used for the following purposes:

To provide services offered by the Hotel
To respond to reservations and inquiries
For analysis and improvement of services
To provide information about campaigns, events, or maintenance
To contact guests when necessary

In addition, we may automatically collect information such as IP addresses, cookies, and viewed pages to enhance usability and improve our website.

Provision of Personal Information to Third Parties: The Hotel will not provide personal information to third parties without prior consent from the individual, except as required by law.

Management of Personal Information: To prevent the leakage, loss, falsification, or unauthorized access of personal information, the Hotel implements appropriate security measures. Our website also uses SSL (Secure Socket Layer) encryption to ensure safe transmission of customer information.

Requests for Correction, Suspension of Use, or Deletion: If a guest requests correction, suspension of use, or deletion of their personal information, we will respond promptly and appropriately in accordance with relevant laws and regulations.

About Cookies: Our website may use cookies to provide better service. Cookies do not identify individual users but are used for traffic analysis and improving usability. You may refuse the use of cookies by adjusting your browser settings, but please note that some services may not function properly as a result.

Other: The Hotel may revise or improve this policy in response to changes in laws or guidelines concerning the protection of personal information. Any updates will be announced on our website.